My name is Lorenzo and I am a designer and a researcher in the areas of interaction and service design. I obtained my PhD at the Umeå Institute of Design and my MSc in Industrial Design at Politecnico di Milano. Between these studies I had the opportunity to work at the Massachusetts Institute of Technology as a research assistant for the Vehicle Design Summit, collaborating with the Senseable City Lab and interning with the Mobility and Energy Efficiency Team at the Rocky Mountain Institute in Boulder Colorado. Through these experiences I developed competences and skills about how to guide companies and public institutions in their transition toward configurations more attentive and responsive to the needs of contemporary society and its service and information economies. After my graduation I have been consulting in the field of logistic and automation and now practicing as a service designer at Ericsson.
About my work
Information and automation technologies provide several opportunities for the design and implementation of more flexible, user entered and adaptive forms of production and service supply. Nevertheless these innovations are often constrained within the boundaries of accustomed 'industrial' practices and forms of organisation. Through design, preferable scenarios and business models can be conceived, prototyped and experienced, providing the means to learn how to configure and achieve these visions, 'exploring the future by feeling around the corner'. This means not only to investigate how to properly attune new systems of product and services to their context of use —anticipating possible consequences and controversies— but also to acknowledge what changes are possible, or even required, on behalf of the industrial systems within which these innovations will operate.